Texas Pathology Consultants believes it receives the greatest benefit by creating wins for the patients, hospitals and physicians it serves; therefore, every TPC team member must have a servant’s attitude. Patients will be treated with the highest dignity and respect regardless of insurance status or ability to pay for services. Pathologists acknowledge the variability of pathology knowledge among physicians and will tailor communications to individual physicians accordingly and respectfully, delivering the information necessary for appropriate patient care, and, when necessary, gently advancing the frontiers of the physician’s knowledge. Hospital staff and departments at all levels will be viewed as partners, not as adversaries; TPC will engage constructively at all levels with the local hospitals and corporate structures for the betterment of the patientcare environment. All members of our team use their emotions to tune into how transactions with TPC feel from the other side.